Privacy Policy

Last Updated: 10 January 2024

Welcome to Spiroxia. At Spiroxia, safeguarding your privacy is paramount. This in-depth Privacy Policy elaborates on how we collect, use, disclose, and protect your personal information when you engage with our website.

1. Information Collection
We collect various types of data to provide and enhance our services, ensuring a personalized experience for all users.

Types of Information Collected
1.1 Personal Data: When you interact with our website, you may voluntarily provide us with personal information, including but not limited to your name, email address, phone number, postal address, and other identifiers. This information is utilized to communicate with you, process orders, and customize our services to your preferences.

1.2 Usage Data: Additionally, we automatically collect data about your interaction with our website, such as browsing activities, device information (e.g., device type and operating system), IP address, geographical location, referral source, pages visited, and duration of visit. This data aids in understanding user behavior, improving website functionality, and enhancing user experience.

2. Cookies and Tracking Technologies
We employ cookies, web beacons, and similar tracking technologies to enhance browsing experience and personalize content. Cookies are small text files stored on your device that enable us to recognize and remember your preferences. By accessing our website, you consent to the use of cookies as detailed in our Cookie Policy.

3. How We Use Your Information
We may utilize your personal and usage data for various purposes, including but not limited to:

  • Providing, maintaining, and enhancing our website and services.
  • Communicating with you, addressing inquiries, and providing customer support.
  • Processing transactions and fulfilling orders.
  • Analyzing user trends and behavior to refine our offerings and marketing strategies.
  • Detecting, preventing, and addressing technical issues, security breaches, and fraudulent activities.
  • Complying with legal obligations and regulations.

4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, while we strive to ensure data security, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security of your data.

5. Data Sharing and Disclosure
We may share your personal information with trusted third-party service providers and business partners who assist us in operating our website, conducting business activities, or providing services to you. Additionally, we may disclose your information when required by law or in response to lawful requests from governmental authorities or law enforcement agencies.

6. Your Rights and Choices
You have the right to access, update, or delete your personal information held by us. You may also choose to opt-out of certain data collection and processing activities, subject to applicable laws and regulations. For inquiries, complaints, or requests regarding your data privacy rights, please contact us using the information provided at the end of this Privacy Policy.

7. International Users
If you are accessing our website from outside Australia, please be aware that your information may be transferred to and processed in Australia, where privacy laws may differ from those in your country. By using our website, you consent to the transfer of your data to Australia and its processing as described in this Privacy Policy.

8. Changes to this Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time without prior notice. Any revisions will be effective immediately upon posting on this page. We encourage you to periodically review this Privacy Policy for any changes.

9. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at info@spiroxia.com

Thank you for entrusting Spiroxia with your personal information. We are committed to upholding the highest standards of privacy and data protection.